Who Gives A Fish Forums

I'm new here, so forgive me if I'm posting this in the wrong section.

I'm thinking of making my first online fish purchase from Aqua Huna. I was wondering if anyone has had positive experiences with the longevity of their fish and their refund policies.

Specifically, I'd love to hear from anyone who's ordered medaka rice fish - how was your experience?

I've had a great experience with Aqua Huna in the past. Initially, I was a bit concerned when I saw pictures of their holding tanks - they looked pretty crowded, to be honest. But I figured that's probably just standard practice for most wholesalers.

They're reliable in terms of disease-free fish, but after 6 or 7 orders, I've developed some concerns. Some of their fish have 'defects', and I'm particularly wary of their loaches - I've noticed some abnormalities that just don't seem right for wild-caught fish, which makes me suspect they might not be entirely wild-caught, but I won't go into details. I'd never order cichlids from them, partly because you can't choose the gender, which is crucial for species like rams and apistogramma; one ram I ordered had a sunken stomach and shouldn't have been shipped out. There are some minor defects that better shops would typically filter out. I sometimes wonder if they're selling their 'B' stock directly to customers while their 'A' stock goes to distributors for pet stores - just speculation, of course.

On the plus side, their prices are fantastic, shipping costs are very low, customer service is excellent, and their DOA policy is better than most online sellers. So, there are plenty of positives, but my concerns are genuine.

bettaMagenta wrote: ↑Wed Nov 08, 2023 6:27 pm I've had a great experience with Aqua Huna in the past. Initially, I was a bit concerned when I saw pictures of their holding tanks - they looked pretty crowded, to be honest. But I figured that's probably just standard practice for most wholesalers.

I think the little cubes are just for showcasing a group of fish, similar to what you'd see at a fish fair. They're probably just trying to get a good photo of the fish, especially since some can be skittish.

Thanks for sharing your concerns, thenoob. I appreciate your honesty. I'll definitely keep in mind that some fish might have defects, and I'll be cautious when selecting. I'm hoping the medaka rice fish I'm planning to order will be healthy and not too inbred.